This Privacy Policy (“Policy”) explains how Metrix Magazine (“Metrix Magazine,” “we,” “us,” or “our”) collects, uses, stores, and protects personal information when you visit metrixmagazine.com or use any services, subscriptions, or digital products we offer (the “Services”).
By accessing our Services, you agree to this Policy and to our Terms & Conditions.
A separate Cookie Policy governs our use of cookies and similar technologies. This Privacy Policy should be read together with that document.
1. Information We Collect
We collect only the information necessary to operate the Services, deliver purchased content, maintain accounts, and comply with legal obligations.
1.1 Information You Provide Directly
We collect the following information when you create an account, make a purchase, or contact us:
- First and last name
- Email address
- Billing address
- Phone number (if provided)
- Account login credentials
- Purchase information and transaction history
We do not collect or store credit card numbers. All payment processing is handled securely by third-party processors such as Stripe and WooCommerce.
1.2 Information Generated Through Use of the Services
We may collect:
- Session data and access logs
- Account activity such as login history, download activity, and interactions with subscription content
- Device type and browser type
- Usage information needed to operate the site securely and administer memberships
We do not currently collect IP addresses for analytics or advertising purposes.
1.3 Cookies and Analytics
We use cookies for essential website functionality and user experience.
Analytics cookies or ad-related cookies (e.g., GA4, Meta Pixel) may be added in the future but are not currently active.
All cookie usage is disclosed in our Cookie Policy.
1.4 User-Submitted Content
If you voluntarily submit content to Metrix Magazine (e.g., interviews, stories, guides, applications, or other materials), we may collect and store the submitted material and associated communications. Additional contributor terms apply.
2. How We Use Personal Information
We use personal information only for legitimate business purposes, including:
2.1 Providing the Services
- Creating and managing accounts
- Delivering subscriptions, flipbook access, downloads, and digital tools
- Processing purchases and payments
- Maintaining subscription history and member access rights
2.2 Communications
- Sending transactional emails (receipts, password resets, account notices)
- Responding to support requests
- Sending marketing communications only if you opt in
2.3 Improving and Protecting the Services
- Monitoring website performance and security
- Managing fraud, abuse, and unauthorized access
- Maintaining accurate access and download logs to enforce digital licensing
2.4 Legal and Compliance Purposes
- Complying with applicable laws, regulations, and tax requirements
- Responding to lawful requests and authorities
- Keeping business records as required by law
We do not use personal data for automated decision-making or personalized behavioral tracking.
3. How We Share Information
We share information only when necessary to operate the business or comply with legal requirements.
3.1 Service Providers
We may share limited personal information with:
- Stripe / WooCommerce (payment processing)
- Web hosting and security providers
- Email delivery systems (for transactional emails)
- Analytics providers, if enabled in the future
These providers may process personal data solely to perform services on our behalf and are contractually restricted from using it for other purposes.
3.2 Legal Reasons
We may disclose personal information if required by law, court order, subpoena, or governmental request.
3.3 No Sale or Rental of Personal Data
We do not sell, rent, license, or trade personal information to third parties.
4. Data Retention
We retain personal information only for as long as necessary for:
- Providing the Services
- Managing subscriptions or purchases
- Resolving disputes
- Enforcing contracts
- Meeting legal and accounting requirements
4.1 Post-Cancellation Retention
Account data may be retained for up to sixty (60) days after cancellation or expiration, after which personal identifiers may be deleted or anonymized unless retention is required by law.
Transaction records, security logs, or fraud-prevention data may be retained longer where legally permitted.
5. Data Security
We use reasonable technical, administrative, and organizational measures to protect personal data, including:
- Encrypted payment processing through Stripe
- Secure hosting and access controls
- Protection against unauthorized access, misuse, and disclosure
- Regular monitoring for security vulnerabilities
However, no online system is entirely risk-free. Users are responsible for protecting their account credentials.
6. Children’s Privacy
The Services are intended for individuals 18 years of age or older.
We do not knowingly collect personal information from children under 16.
If you believe information has been collected from a minor, contact us immediately at contact@metrixmagazine.com.
7. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal data, including:
- Requesting access to your personal information
- Requesting correction or deletion
- Requesting limitation of processing
- Withdrawing consent for marketing communications
You may exercise these rights by emailing contact@metrixmagazine.com.
Marketing emails include an unsubscribe link.
8. International Users
The Services are operated in the United States. If you access the Services from outside the U.S., you acknowledge that:
- Your information may be transferred to and processed in the United States
- U.S. data protection laws may differ from those in your jurisdiction
9. Third-Party Links
Our Services may contain links to third-party websites.
We are not responsible for the privacy practices or content of those sites.
You should review their privacy policies before interacting with them.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. When we do:
- The “Last Updated” date will be revised
- Changes will apply to all data collected after the updated date
- Material changes will be disclosed in a manner consistent with legal requirements
Your continued use of the Services after an update constitutes acceptance of the updated Policy.
11. Contact Information
If you have questions about this Privacy Policy or wish to exercise your rights, contact us at:
contact@metrixmagazine.com